Shipping and Return Policies

RETURN POLICY

MOST SALES ARE FINAL. PLEASE READ MEASUREMENTS AND COMMENTS CAREFULLY. Due to international shipping being provided to the customer, we can not accept returns unless in the rarest occasion the item purchased has been damaged in transit. Returns must be requested within 14 days of delivery. Most items are in second hand condition, defects are either part of character of the garment or listed in comments of product description. Please note that any item(s) to be returned must be in original, unused, unworn, unwashed, condition with the tag still attached in the same place as originally sent. If the item(s) is received back to our warehouse and there is makeup, perfume, or other signs of wear a $15 dry cleaning fee will be deducted from the refund. We imagine a future without over-production and environmentally devastating waste by not holding inventory. Please be conscious of this when making the decision to return any purchased goods.

 

SHIPPING POLICY

How long does delivery take? Being a Japan based company, please allow up to 2 weeks for processing. Once shipped, Standard Delivery for USA: 3-5 business days. International Orders vary depending on the shipping speed you chose at checkout. Standard economy international shipping takes 3-4 weeks on average, while express international shipping takes between 3-6 business days depending on your country's final destination. If you are shipping a high value item overseas, we highly suggest paying for the expedited shipping speed as this will provide you additional insurance coverage as opposed to the economic shipping option.

In the event that you have not paid for shipping insurance, and the item goes missing once it enters your country, we do not assume responsibility for the package's disappearance. While we will do everything we can to assist, and to resolve the matter, the financial responsibility lies within the hands of the shipping partner.

Orders are delivered Monday to Saturday. Please note: orders are not shipped and/or delivered on weekends or holidays.